Humans of Padel

How AI and Technology Are Transforming Padel Court Management


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Contact Haris: [email protected]
https://www.padelos.co


The padel industry has evolved from memberships to experience-focused business models, requiring sophisticated booking systems to bridge the gap. Harris, founder of PadelOS, explains how his club-centric platform differs from player-focused marketplaces like Playtomic.

• Padel clubs tend to be more business-minded than traditional tennis clubs, focusing on experience over membership
• Technology creates direct relationships between clubs and players, similar to how airlines now have dedicated apps
• Club-centric systems like PadelOS prioritize operational efficiency versus marketplace systems focused on player acquisition
• AI integration can enhance customer service, optimize court usage, and automate tedious administrative tasks
• Specialized membership models (like student summer memberships) can dramatically increase revenue
• Transitioning from marketplace systems typically causes a temporary dip before producing stronger long-term growth
• Data ownership and direct customer relationships are crucial for ambitious clubs looking to build community
• Future developments include automated training scheduling and personalized recommendations

The sports booking technology landscape is shifting toward systems that empower clubs to control their data, operations, and customer relationships while automating administrative tasks.


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Humans of PadelBy Max Pickard