The PaymentsJournal Podcast

How AI can Help Manage Payments Risk in 2023


Listen Later


The year 2022 was one of global financial uncertainty and risk, and 2023 may bring more of the same. For executives in payments risk management, planning for the year ahead should involve taking this geopolitical and financial uncertainty into account and planning accordingly.



In a recent PaymentsJournal podcast, Sudhir Jha, senior vice president and head of Brighterion, a Mastercard company, and Brian Riley, head of credit and co-head of Payments at Mercator Advisory Group, discussed how artificial intelligence (AI) is growing as a tool in payments risk management, and they also delved into the key trends they expect to see this year.


PaymentsJournalHow AI can Help Manage Payments Risk in 2023PaymentsJournal How AI can Help Manage Payments Risk in 2023PaymentsJournaljQuery(document).ready(function ($){var settings_ap10182037 = { design_skin: "skin-wave" ,autoplay: "off",disable_volume:"default" ,loop:"off" ,cue: "on" ,embedded: "off" ,preload_method:"metadata" ,design_animateplaypause:"off" ,skinwave_dynamicwaves:"off" ,skinwave_enableSpectrum:"off" ,skinwave_enableReflect:"on",settings_backup_type:"full",playfrom:"default",soundcloud_apikey:"" ,skinwave_comments_enable:"off",settings_php_handler:window.ajaxurl,skinwave_wave_mode:"canvas",pcm_data_try_to_generate: "on","pcm_notice": "off","notice_no_media": "on",design_color_bg: "111111",design_color_highlight: "ef6b13",skinwave_wave_mode_canvas_waves_number: "3",skinwave_wave_mode_canvas_waves_padding: "1",skinwave_wave_mode_canvas_reflection_size: "0.25",skinwave_comments_playerid:"10182037",php_retriever:"https://www.paymentsjournal.com/wp-content/plugins/dzs-zoomsounds/soundcloudretriever.php" }; try{ dzsap_init(".ap_idx_404017_28",settings_ap10182037); }catch(err){ console.warn("cannot init player", err); } });


Security Challenges Facing Financial Institutions in 2023



There is likely to be a heightened risk of geopolitical conflict, inflation, and resulting credit issues in 2023. “Unemployment has been low, but household budgets are not keeping up with the cost of living,” Riley said. “Interest rates are off the charts.”



In the past year, there has been an increase in scams associated with peer-to-peer (P2P) payment apps, such as Zelle, a trend that’s likely to continue.










As a result, many are looking to AI to help prevent such scams. “The developments in AI are not accessible to everybody,” Jha said. “The government hasn’t done the equal investment to make it available to everybody. In the ‘70s, ‘80s, and ‘90s, there was a lot of funding of fundamental research that could be made available to everybody to use. From a government perspective, the U.S. is not investing enough in AI to make sure that the research trickles down to everyone.”



Smaller players don’t necessarily have the capacity to develop their own AI solutions. As a result, they often form partnerships with larger companies, such as Mastercard, to make use of the larger firms’ increased computing power.



Brighterion is using AI to address P2P fraud across its network. “We are building solutions very similar to what we have done for the card side, on the account-to-account side, to provide solutions that work at the network level,” Jha said. “We can give you a solution that works across card payments, ATM transactions, and even crypto transactions. Fraudsters are aware that many financial institutions have silo applications for finding fraud in one channel, so they will have one card for account-to-account and one for crypto.



“We are trying to provide a multichannel solution ...
...more
View all episodesView all episodes
Download on the App Store

The PaymentsJournal PodcastBy The PaymentsJournal Podcast