In this episode of Tech Talks Weekly, Alex and Sam explore how AI chatbots are transforming customer service and engagement. From instant 24/7 support to personalized conversations at scale, discover how businesses across industries are using chatbots to enhance user experience, reduce costs, and build stronger customer relationships. Whether you're a business owner, marketer, or tech enthusiast — this 4-minute conversation is packed with insights on why smart automation is the future of customer interaction.

 Topics covered:

• The evolution of chatbots
• Real-world examples of chatbot use
• Benefits for both businesses and customers
• The balance between automation and human touch