In this episode, Maya sits down with e-commerce strategist Jordan Lee to explore how AI chatbots are transforming the online shopping experience. They discuss how chatbots provide instant 24/7 support, deliver personalized product recommendations, and guide customers through the entire shopping journey.

Listeners will learn how AI-driven chatbots not only enhance customer satisfaction but also help businesses gather actionable insights, increase engagement, and boost conversions. The conversation highlights best practices for implementing chatbots effectively, ensuring that interactions feel personal, helpful, and seamless.