AI in Action

How AI Helps Sales Teams Actually Work More Leads


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This episode breaks down how an AI SDR agent built in Salesforce Agentforce helps sales teams handle more leads, improve outreach quality, and remove bottlenecks at the top of the funnel.

Eric Housh and Zack Terry walk through the technical design, including grounding strategies, brand voice control, observability, and prompt evaluation, along with key insights on AI performance and scalability.

Prefer to watch? Find the full episode on our website: https://loom.ly/C3j2IuU

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