In this episode of Tales of Logistics, hosts interview Postco.ai co‑founders Brett Parker and Peter Brook about widespread last‑mile delivery failures — from damaged or missing labels to missing digital data, capacity spikes and address errors — and how their vision‑based, label‑free AI platform helps couriers and SMEs reduce exceptions, speed processing and improve returns.

They discuss practical integration options, on‑premises deployment for privacy and resilience (including offline operation), cost savings, scalability, and how the technology can restore customer trust without disrupting existing operations.

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