As technology has evolved—from mass media to digital to social—brands have developed new abilities to interact with humans. The real transformation that brands undergo with AI won't be just about efficiency, but rather about showing up in the world in new ways that are adaptive, contextually aware, and authentic. Through recent case studies from Google, we'll explore how brands are embedding human creativity into AI systems to enable entirely new forms of human-brand interaction—and why this shift demands a fundamentally different approach to creativity.

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