This explains the shift in customer engagement strategies and actions from being product-driven to more customer relationship-driven in recent times.
Responsible AISeamless access and explicit consent to process customer data is absolutely essential for enterprises to developing long-lasting and trustworthy customer relationships.
Responsible AI will emerge that will diligently put in place stringent customer data ownership and privacy enforcement mechanisms.
The practice of AI being sensitive and responsible to honour the privacy of customer data will mature beyond just data aggregation and anonymization or even data localization.
Summing It UpAdvancements in AI in the next 5 years will be greatly influenced by its foreseen applications for managing customer relationships. | To read full story, visit https://startuparound.com/read/1579410005.7985842/How-AI-Will-Drive-Customer-Relationships-In-2025??ref=audio_experience