Why are so many people who suffer from eating disorders going without help? And why is the relapse rate for people who get help so high? Professor and clinical social worker Rebecca J. Lester, who was diagnosed with anorexia at 11 and is the author of award-winning book Famished: Eating Disorders and Failed Care in America, chats with Lisa and Diana about the levels of care available, how insurance companies can thwart recovery, and why BMI is a flawed measure for diagnosis and recovery.