In this episode, Sue Mclean (Digital Transformation and New Technologies, London), Ashlin Perumall (Technology Driven M&A, Johannesburg), and Alex Toh (Digital Transformation and Regulatory Matters, Singapore) discuss the use of AI and generative AI in the consumer goods and retail sector. In Part 1, our speakers discuss what generative AI is, the reasons behind its unparalleled uptake, how it is currently being used and could potentially be used in the CG&R industry, and what are some of the risks associated with the use of AI.