In episode 10 of The Cash News, co-hosts Tom Meehan, CFI, and Shaun Ferrari are joined by Jessica Pohlen, vice president of global product commercialization at PayComplete, a ​​market leader in unified financial transaction solutions for retail, transportation, and financial services. Pohlen started her career in cash security and management in Brazil, where currency circulation is a major systemic challenge for businesses. In this episode, she shares her insights on how the current status of the COVID-19 pandemic has led to the “coin shortage” along with a growing shortage of labor in the United States, and how emerging technology like automation can resolve these challenges in surprising ways.