Leadership Is About Asking Good Questions

Today's retail leader must rediscover an underutilized skill: Questioning.

Leaders should ask powerful and inspiring questions, convey that they don’t have the answers, and solicit others’ help to find them.

I had the opportunity to speak with Steve Worthy on his https://www.youtube.com/channel/UCKjai3fEYDfrC5mysN0spug (Retail Leadership w/ Steve Worthy) podcast recently and addressed the following core questions:

What the difference between a good and great questions?

Why do leaders ask the wrong questions?

How can leaders learn to ask better questions.?

What if a leader doesn't get the answer they were looking for - how should they respond?