Targeting AI

How Capital One is building an AI-ready data ecosystem with creative talent

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In this interview on the Targeting AI podcast from AI Business, Amy Lenander of financial services giant Capital One discusses the critical role of talent in building AI-ready data ecosystems. She explores how organizations can cultivate the right skills, develop foundational data platforms and use AI to drive business value. The interview was recorded on-site at the Gartner Data & Analytics Summit 2026 in Orlando.

Featuring Amy Lenander, chief data officer, Capital One

In this episode, we cover how:

  • Talent agility outweighs technical experience in AI success.
  • Organizations that develop learning agility and curiosity foster talent capable of navigating rapidly evolving AI landscapes.
  • Instead of hiring for a specific toolset, focus on candidates who demonstrate rapid learning, problem-solving, and collaboration—traits that enable mastery of new AI methods as they emerge.
  • Building a unified data ecosystem creates a competitive moat.
  • A well-designed data ecosystem, prioritized over immediate AI application, provides a robust foundation that supports all future data and AI initiatives.
  • Investing in governance, data trustworthiness, and accessibility shields organizations from fragmentation, enabling scalable innovation regardless of future technological shifts.
  • AI adoption is a cultural shift, not just a technology implementation.
  • Domain-specific data products enhance AI interpretability and trust.
  • Specialized data teams responsible for understanding business nuances ensure AI systems interpret data context correctly for strategic use.

    • To learn more about generative and agentic AI and AI-ready data ecosystems, check out AI Business from Informa TechTarget, and please subscribe to our newsletter to keep up to date on the most important AI news.

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    References:

    • The Shift Toward AI Data Quality as a Core Product
    • Data Quality in AI: 9 Common Issues and Best Practices
    • Data and AI Governance Must Team Up for AI to Succeed

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      Targeting AIBy Informa TechTarget