The world of chatbots is kind of pervasive if you have a cell phone or almost any television service. A version of chatbots or chat technology that existed has been evolving more and more over time.

So along with that came or after that came, natural language processing, which actually gives us the ability to turn language into more machine-readable and usable data, a bot can generate speech based on some ideas. So it understands the topics or the kind of answer that you would want because maybe this is strictly a customer service bot and it's transactional.

In today's episode, you can understand more about the Chatbot evolution and how they work.