In this incredible story, written by Atul Gawande in the Times, he describes how a 3 year old girl fell through ice on a pond in Austria. She was under the freezing water for 30 minutes.

What happened next was amazing, and what the surgeon put’s the outcome down to is profound. And it’s in this outcome that you can draw a valuable lesson for your business, which may mean the difference between it dying or surviving and thriving.

YOUR CHECKLIST CHALLENGE

Create ONE checklist for ONE critical process in your business.

Keep it SIMPLE and EASY for EVERYBODY to understand.