As CIOs we are faced with a complete set of problems that we need to  solve. 

These can be small, simple problems that we can solve just by  thinking about them for a moment and then telling someone what to do in  order to solve them or they can be the really big problems that we have  no clue how to go about solving. It’s these big problems that can cause a  CIO real headaches. 

It turns out that that in order to solve the really  big problems, CIOs need to use a different way of thinking about  problem solving in order to come up with solutions that will really work  for them.