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How Clean Language Transforms Communication | Dr. Caitlin Walker | #15
Dr. Caitlin Walker discusses the application of clean language in conflict resolution, organizational development, and product management.
Dr. Caitlin Walker is an expert in conflict resolution, organizational development, and community mediation, with a PhD in Clean Language Interviewing from Liverpool John Moores University. She is the originator of Systemic Modelling and #DramaFree skills and has a background in linguistics and machine language recognition research. Since 1996, Caitlin has developed processes for sustainable systemic change using Clean Language, achieving notable success in various contexts including work with at-risk teenagers and major organizations. Her methods are integral to programs at institutions like the Open University and Liverpool John Moores University, and she has designed bespoke learning and development programs for diverse clients globally.
Takeaways
* Clean language is a tool that allows individuals to reflect on their own system and update themselves, promoting learning and growth in groups.
* The application of clean language in the workplace can lead to smarter, more intelligent interactions, reducing unnecessary misunderstandings and conflicts.
* Drama-free conversations involve minimizing unnecessary drama and addressing conflicts in a way that promotes positive working relationships and psychological safety.
* In product management, clean language can be used to uncover the exact issues that users have, using metaphors and clean questions to guide the discovery phase.
* Psychological safety and trust are essential for the successful implementation of clean language in workplace communication and product management. Clean language is essential for effective communication, feedback, and problem-solving in various contexts.
* The application of clean language extends to surveys, AI models, and written language, providing valuable insights and reducing bias.
* Future developments and research in clean language focus on health, diversity, inclusion, and equality, offering potential applications in workplace and social settings.
* Those interested in learning and practicing clean language techniques can explore training programs, online resources, and connect with experts in the field.
Connect with Caitlin
* Website: https://trainingattention.co.uk/
* LinkedIn: https://www.linkedin.com/in/caitlin-walker-phd-6a11a8b/
If you would like to learn more about these skills and how to use them with teams, you can join us for our Clean for Teams online training https://cleanlearning.co.uk/events/detail/clean-for-teams-July-2024-afternoons
If you're interested in holding more DramaFree conversations in your work teams and communities then you can see what is going on online and in-person in Colorado in August: https://www.trebuchetgroup.com/drama-free
Connect with Vit
* Website: https://vitlyoshin.com/
* LinkedIn: https://www.linkedin.com/in/vit-lyoshin/
* X: https://twitter.com/vitlyoshin
* Other: https://linktr.ee/vitlyoshin
Timestamps
00:00 Intro
03:56 What Clean Language Is?
07:32 Benefits of Clean Language
09:15 Techniques to Start Using Clean Language
16:50 Drama-Free Conversations
23:49 Applying Clean Language in Product Management
28:19 Metaphors vs Analogies
31:39 Clean Language in Spoken and Written Languages
33:53 Expanding the Application of Clean Language
36:32 Clean Language in AI
40:21 Clean Language During the Facilitation of Events
45.52 Future Developments and Research in Clean Language
48:06 Advice from Dr. Caitlin Walker
Please subscribe, leave an honest review, and share with people you think will benefit from hearing this information.
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Dr. Caitlin Walker discusses the application of clean language in conflict resolution, organizational development, and product management.
Dr. Caitlin Walker is an expert in conflict resolution, organizational development, and community mediation, with a PhD in Clean Language Interviewing from Liverpool John Moores University. She is the originator of Systemic Modelling and #DramaFree skills and has a background in linguistics and machine language recognition research. Since 1996, Caitlin has developed processes for sustainable systemic change using Clean Language, achieving notable success in various contexts including work with at-risk teenagers and major organizations. Her methods are integral to programs at institutions like the Open University and Liverpool John Moores University, and she has designed bespoke learning and development programs for diverse clients globally.
Takeaways
* Clean language is a tool that allows individuals to reflect on their own system and update themselves, promoting learning and growth in groups.
* The application of clean language in the workplace can lead to smarter, more intelligent interactions, reducing unnecessary misunderstandings and conflicts.
* Drama-free conversations involve minimizing unnecessary drama and addressing conflicts in a way that promotes positive working relationships and psychological safety.
* In product management, clean language can be used to uncover the exact issues that users have, using metaphors and clean questions to guide the discovery phase.
* Psychological safety and trust are essential for the successful implementation of clean language in workplace communication and product management. Clean language is essential for effective communication, feedback, and problem-solving in various contexts.
* The application of clean language extends to surveys, AI models, and written language, providing valuable insights and reducing bias.
* Future developments and research in clean language focus on health, diversity, inclusion, and equality, offering potential applications in workplace and social settings.
* Those interested in learning and practicing clean language techniques can explore training programs, online resources, and connect with experts in the field.
Connect with Caitlin
* Website: https://trainingattention.co.uk/
* LinkedIn: https://www.linkedin.com/in/caitlin-walker-phd-6a11a8b/
If you would like to learn more about these skills and how to use them with teams, you can join us for our Clean for Teams online training https://cleanlearning.co.uk/events/detail/clean-for-teams-July-2024-afternoons
If you're interested in holding more DramaFree conversations in your work teams and communities then you can see what is going on online and in-person in Colorado in August: https://www.trebuchetgroup.com/drama-free
Connect with Vit
* Website: https://vitlyoshin.com/
* LinkedIn: https://www.linkedin.com/in/vit-lyoshin/
* X: https://twitter.com/vitlyoshin
* Other: https://linktr.ee/vitlyoshin
Timestamps
00:00 Intro
03:56 What Clean Language Is?
07:32 Benefits of Clean Language
09:15 Techniques to Start Using Clean Language
16:50 Drama-Free Conversations
23:49 Applying Clean Language in Product Management
28:19 Metaphors vs Analogies
31:39 Clean Language in Spoken and Written Languages
33:53 Expanding the Application of Clean Language
36:32 Clean Language in AI
40:21 Clean Language During the Facilitation of Events
45.52 Future Developments and Research in Clean Language
48:06 Advice from Dr. Caitlin Walker
Please subscribe, leave an honest review, and share with people you think will benefit from hearing this information.