In this episode of the Unexpected Entrepreneur podcast, Jessie and Fran Rescigno delve into the intricacies of client experience. We talk about the importance of understanding the nature of client interactions, the role of automation in enhancing consistency, and how to infuse personality into client communications.    About Fran:    Fran is the founder of The Passions Collective, a Client Experience Architect and Certified Dubsado Specialist. Outside of business, Fran enjoys traveling (currently dipping her toes into digital nomad-ing), reading, and spending all her time in bookstores & coffee shops. Fran & the TPC team bring together their collective expertise to support neurodivergent and chronically ill entrepreneurs by building out strategic, automated client experiences that allow them to support the f*ck out of their clients—without sacrificing their physical or mental wellbeing.   Fran's Links:  + Website + Instagram + Podcast + Dubsado Form Templates + Client Experience Audit  

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