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How Code Ninjas Creates an Experience Kids Can't Wait to Return To
What does it take to create an experience that makes kids beg to come back—and turns parents into superfans?
In this episode of Creating Superfans, I sit down with Ed Kim, Vice President of Education & Training at Code Ninjas, a brand my family knows well. As a self-proclaimed Code Ninjas superfan, I ask Ed how the company has built an experience that inspires such passionate loyalty from kids and parents alike. Together, we discuss the challenges of delivering a consistent experience across a global franchise network, the role curiosity plays in learning, and how Code Ninjas is preparing students to thrive in a rapidly changing technological world.
You'll learn:
- Why experience design is just as important in education as it is in business
- How Code Ninjas creates a space where kids feel ownership, independence, and belonging
- The role curiosity plays in developing lifelong learners
- Why adaptability may be the most important skill kids need for the future
- How parents can think about AI, technology, and online safety without fear
- What today's kids can teach us about customer experience and innovation
- How Code Ninjas inspires students to become creators, not just consumers, of technology
- Ed's vision for the future and the impact he hopes today's students will have on the world
Learn more about Code Ninjas here.
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About Brittany
Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who helps businesses turn customers into superfans. She’s delivered keynotes to hundreds of organizations around the world, including American Express, Benihana, and Keller Williams. Her trademark SUPER Model™ framework has empowered teams in every industry to transform customer apathy into advocacy.
Enjoying the show? Subscribe, leave a rating and review, and share this episode with someone who wants to create more superfans.
Subscribe to Brittany's biweekly newsletter
Follow Brittany on LinkedIn and Instagram
Grab a copy of Creating Superfans on Amazon
View all episodes
By Brittany Hodak
4.9
2525 ratings
What does it take to create an experience that makes kids beg to come back—and turns parents into superfans?
In this episode of Creating Superfans, I sit down with Ed Kim, Vice President of Education & Training at Code Ninjas, a brand my family knows well. As a self-proclaimed Code Ninjas superfan, I ask Ed how the company has built an experience that inspires such passionate loyalty from kids and parents alike. Together, we discuss the challenges of delivering a consistent experience across a global franchise network, the role curiosity plays in learning, and how Code Ninjas is preparing students to thrive in a rapidly changing technological world.
You'll learn:
- Why experience design is just as important in education as it is in business
- How Code Ninjas creates a space where kids feel ownership, independence, and belonging
- The role curiosity plays in developing lifelong learners
- Why adaptability may be the most important skill kids need for the future
- How parents can think about AI, technology, and online safety without fear
- What today's kids can teach us about customer experience and innovation
- How Code Ninjas inspires students to become creators, not just consumers, of technology
- Ed's vision for the future and the impact he hopes today's students will have on the world
Learn more about Code Ninjas here.
--------------------------------
About Brittany
Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who helps businesses turn customers into superfans. She’s delivered keynotes to hundreds of organizations around the world, including American Express, Benihana, and Keller Williams. Her trademark SUPER Model™ framework has empowered teams in every industry to transform customer apathy into advocacy.
Enjoying the show? Subscribe, leave a rating and review, and share this episode with someone who wants to create more superfans.
Subscribe to Brittany's biweekly newsletter
Follow Brittany on LinkedIn and Instagram
Grab a copy of Creating Superfans on Amazon