How do building service contractors (BSCs) think about company culture? What goes into defining values and ensuring they align with your employees’ realities?

Tune in as we talk to Raymond Hall, chief human resources officer at Harvard Maintenance, and Terell Weg, president and CEO of MSNW Group, LLC.

These two BSCAI members and their companies have put in the work when it comes to creating their organization’s core values. We discuss what goes into defining such values, how to ensure all employees — in the field or in the office ¬— feel equally engaged in company culture, the role this plays in training and retention, and more.

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