CX Today's Charlie Mitchell hosts Jay Patel, VP & GM of Webex CPaaS Solutions, discussing how CPaaS is changing CX.In doing so, we consider:<ul><li>What is CPaaS?</li><li>What is it allowing customers to do, which they couldn't before?</li><li>What changes in the market have paved the way for the growth of CPaaS?</li><li>How will the rise of 5G push CPaaS growth further?</li><li>Examples of exciting CPaaS use cases</li><li>2023 predictions for CPaaS</li></ul>

CX Today's Charlie Mitchell hosts Jay Patel, VP & GM of Webex CPaaS Solutions, discussing how CPaaS is changing CX. In doing so, we consider:What is CPaaS?What is it allowing customers to do, which they couldn't before?What changes in the market have paved the way for the growth of CPaaS?How will the rise of 5G push CPaaS growth further?Examples of exciting CPaaS use cases2023 predictions for CPaaS

CX Today's Charlie Mitchell hosts Jay Patel, VP &amp; GM of Webex CPaaS Solutions, discussing how CPaaS is changing CX.In doing so, we consider:<ul><li>What is CPaaS?</li><li>What is it allowing customers to do, which they couldn't before?</li><li>What changes in the market have paved the way for the growth of CPaaS?</li><li>How will the rise of 5G push CPaaS growth further?</li><li>Examples of exciting CPaaS use cases</li><li>2023 predictions for CPaaS</li></ul>

How CPaaS is Changing Customer Experience - CX Today News

News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

Share How CPaaS is Changing Customer Experience - CX Today News

Sign up to save your podcasts

How CPaaS is Changing Customer Experience - CX Today News

How CPaaS is Changing Customer Experience - CX Today News

More shows like CX Today

Business English from All Ears English