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Crocs turned its long-running Croctober tradition into a record-breaking TikTok moment by live-streaming 24/7 for the entire month, ultimately setting the record for the longest continuous LIVE on the platform. Chief Brand Officer Terence Reilly breaks down how those nonstop sessions connected Crocs with millions of fans, drove more than 11 million views, and turned TikTok Shop into a real-time engine for discovery, product education, and community.
Terence shares the exact strategies that drove the brand’s momentum: exclusive TikTok Shop assortments, creator-powered storytelling, chat-driven product insights, and surprising late-night engagement spikes between midnight and 5 a.m. He also explains how Crocs avoided internal bottlenecks, invested extra time beyond the nine-to-five, and used Croctober learnings to shape upcoming in-store livestreams, after-dark content, and future innovation across 2026.
What You’ll Learn in This Episode:
How Crocs structured a continuous 24/7 TikTok LIVE and uncovered late-night demand that now shapes “after dark” programming
How TikTok Shop exclusives and new product drops fueled Croctober interest
How executive-hosted LIVEs generated 11M+ views and turned chat feedback into direct input on colors, styles, and product decisions
How Crocs builds loyal creator partnerships with “Crocs native” influencers
How Crocs keeps momentum high by avoiding bureaucracy, moving quickly, and using TikTok LIVE as a test bed for new formats, retail livestreams, and global expansion
By TikTok ShopCrocs turned its long-running Croctober tradition into a record-breaking TikTok moment by live-streaming 24/7 for the entire month, ultimately setting the record for the longest continuous LIVE on the platform. Chief Brand Officer Terence Reilly breaks down how those nonstop sessions connected Crocs with millions of fans, drove more than 11 million views, and turned TikTok Shop into a real-time engine for discovery, product education, and community.
Terence shares the exact strategies that drove the brand’s momentum: exclusive TikTok Shop assortments, creator-powered storytelling, chat-driven product insights, and surprising late-night engagement spikes between midnight and 5 a.m. He also explains how Crocs avoided internal bottlenecks, invested extra time beyond the nine-to-five, and used Croctober learnings to shape upcoming in-store livestreams, after-dark content, and future innovation across 2026.
What You’ll Learn in This Episode:
How Crocs structured a continuous 24/7 TikTok LIVE and uncovered late-night demand that now shapes “after dark” programming
How TikTok Shop exclusives and new product drops fueled Croctober interest
How executive-hosted LIVEs generated 11M+ views and turned chat feedback into direct input on colors, styles, and product decisions
How Crocs builds loyal creator partnerships with “Crocs native” influencers
How Crocs keeps momentum high by avoiding bureaucracy, moving quickly, and using TikTok LIVE as a test bed for new formats, retail livestreams, and global expansion