Ankur Patel interviews Randy Salser, President & CEO of NACUSO.

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Randy explains how the CUSO model empowers credit unions to compete on AI and stablecoin — how shared service organizations give a $500M institution a seat at the table next to JPMorgan, why the arbitrary 1% investment capital cap is the fight on Capitol Hill, and why AI adoption is a culture project led from the executive suite, not an IT project.

Guest: Randy Salser, President & CEO, NACUSO
Host: Ankur Patel, CEO & Founder, Multimodal

0:00 Introduction: Meet Randy
0:44 How Randy ended up running NACUSO
2:10 Mapping the credit union, CUSO, and NACUSO model
5:09 How CUSOs work and the seat at the table they buy
10:34 Legacy tech stacks and the integration problem
12:51 The friction NACUSO is trying to solve: the 1% cap
13:51 Stablecoin, the Genius Act, and the capital cap fight
16:35 Why advocacy matters for small credit unions
18:38 What's actually blocking credit unions on AI
26:24 Why stablecoin has to flow through CUSOs
29:22 The cultural move before AI works technically
33:17 The fintech threat: credit unions reduced to back-end
37:46 What success looks like for NACUSO in 5-10 years
38:51 Closing