Drew Ondrey, Partner of Southern Green Builders, shares his thoughts on what manufacturers should be doing to get (and keep) his attention for using their products.
 
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TAKEAWAYS:

• Manufacturers know what the product is designed to do, local distributors often don't. Custom home builders look to the manufacturers to provide this information on their websites.
  
  
• When looking for new products, if builders cannot quickly find information about product specifications, use cases, and install guides on a manufacturer's website, that product will usually go to the bottom of the list.
  
  
• For Drew and his team, a product hits the top of their list when the manufacturer is continually:
  • Making it easier for his teams
  • Maintaining a quality product
  • Streamlining procurement
  • Enabling supportive post-sale interactions
  • Offering effective pricing
• The key to a successful final build comes down to the accuracy of a manufacturer's specification information