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February 01, 2021How Customer Experience be a Moat for the Startups?13 minutesPlayJohn D. HansonDirector, Accelerated RevenueCX & Winning ConsultantSharing his valuable insights on:What is Customer Experience (CX), and Why is it so Important?Role of Customer Love/Obsession in Investors' Funding, and How can CX help?How can CX help SaaS Startups Retain their Customers?How Customer Experience be a Strongest Moat for the Startups?Case Study of Zappos.com, how they engraved CX as its culture, to eventually get acquired for $1 Bn by Amazon!...moreShareView all episodesBy Nittn BinhaniFebruary 01, 2021How Customer Experience be a Moat for the Startups?13 minutesPlayJohn D. HansonDirector, Accelerated RevenueCX & Winning ConsultantSharing his valuable insights on:What is Customer Experience (CX), and Why is it so Important?Role of Customer Love/Obsession in Investors' Funding, and How can CX help?How can CX help SaaS Startups Retain their Customers?How Customer Experience be a Strongest Moat for the Startups?Case Study of Zappos.com, how they engraved CX as its culture, to eventually get acquired for $1 Bn by Amazon!...more
John D. HansonDirector, Accelerated RevenueCX & Winning ConsultantSharing his valuable insights on:What is Customer Experience (CX), and Why is it so Important?Role of Customer Love/Obsession in Investors' Funding, and How can CX help?How can CX help SaaS Startups Retain their Customers?How Customer Experience be a Strongest Moat for the Startups?Case Study of Zappos.com, how they engraved CX as its culture, to eventually get acquired for $1 Bn by Amazon!
February 01, 2021How Customer Experience be a Moat for the Startups?13 minutesPlayJohn D. HansonDirector, Accelerated RevenueCX & Winning ConsultantSharing his valuable insights on:What is Customer Experience (CX), and Why is it so Important?Role of Customer Love/Obsession in Investors' Funding, and How can CX help?How can CX help SaaS Startups Retain their Customers?How Customer Experience be a Strongest Moat for the Startups?Case Study of Zappos.com, how they engraved CX as its culture, to eventually get acquired for $1 Bn by Amazon!...more
John D. HansonDirector, Accelerated RevenueCX & Winning ConsultantSharing his valuable insights on:What is Customer Experience (CX), and Why is it so Important?Role of Customer Love/Obsession in Investors' Funding, and How can CX help?How can CX help SaaS Startups Retain their Customers?How Customer Experience be a Strongest Moat for the Startups?Case Study of Zappos.com, how they engraved CX as its culture, to eventually get acquired for $1 Bn by Amazon!