For Digify Africa, it is important to give people easy access to information about social media and digitization. In South Africa, WhatsApp is one of the most used messenger apps – on average, 93.2% of South Africans use the green messenger. Therefore, it was obvious to use this communication channel for the educational program. To enable this in an automated, 24/7 and scalable way, our team created the WhatsApp chatbots Naledi, Kitso and Lesedi.