We’re transitioning rather rapidly into digitalising everything we do - from making purchases through e-wallets, shopping and even virtual meetings. But what about license renewals or making applications in the public sectors? Is visiting government agency counters still a thing? Where are we in terms of digitalising our public sectors?

We discuss further with Azwan Baharuddin and Norafishah Malek from Accenture.

Image Credit: shutterstock | Dapitart