On a coaching call with a group of BDRs in Miami this week, the topic of Tribal Knowledge surfaced.

 

Some people thought: ‘Hey..what’s that?’ 

 

Their Team Lead who was also on the Zoom call was on mute but she was nodding and smiling enthusiastically.

 

She said: I’m a a big believer in the knowledge that people bring to the organisation when I hire them.

 

It’s that plus all the stuff that’s never written down, but my team have to know, to do well in sales. 

 

And she’s right. 

 

Wikipedia defines Tribal Knowledge as 'information that is known inside a tribe but often unknown outside it.'

 

Today’s guest is Billy Franz Director of Inside Sales and Channel at SADA systems in Austin.

 

And Billy’s going to share his ideas to help you identify Tribal Knowledge, get key people to share it and leverage it for success.

 

Check out the episode now

 

#SDR #SaaS #InsideSales #salescoach