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[00:00:03] Hear about customer and client experience. [00:00:20] That's going to move people to pick you to work with? [00:00:40] It's important to break them. [00:01:00] Speak about the changes that could take place. [00:01:22]My second tip is to understand and use feedback. [00:01:48] More and more people are looking for that special experience. [00:02:09]So my third tip is to help your client plan for their own customer's life stage changes. [00:02:36] If they already had success with your product or service. [00:03:03] They're going to remember your commitment to their success. [00:03:24] It's your goal to create a mutually beneficial relationship. [00:03:56] It will create a unique relationship.