Learn how to sharpen positioning with real customer feedback.

In this episode we interview Bernie Goldenberg, Fractional PMM Leader, on how customer insight shapes positioning that actually lands.

What you'll learn in this episode:

• Where to find the highest signal customer feedback across sales, support, and success
• How to turn scattered insight into a clear voice of customer narrative
• When and how to use AI to organize feedback without losing nuance
• How to validate messaging through conversations, not guesswork
• The single question that reveals what customers truly care about

Text us what you think about this episode!