As soon as Ministers are sworn in, they take responsibility for the policies and actions of their respective departments. They also answer to questions, oversee policy initiatives, even when they have no experience in the portfolio area. But how do they gain such administrative competence? Knowledge about their respective portfolios and get accustomed to the programs or decisions that were taken or left by their predecessors? And how do they gain media confidence?

GUEST: Phumla Williams, the Acting Director General for Government Communication and Information System