Josh Bersin

How Do Trailblazer Banks Pull It Off? Lessons For Every Company Here.


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In this podcast I breakdown the big secrets we’ve discovered in the digital transformation in financial services. While there are a lot of industry-specific issues to understand, many of the best-practices apply to every company in the world. And Trailblazers, the banks that set the standards for customer experience and digital offerings, are now accelerating their lead from their peers.

This research is the latest study from our Global Workforce Intelligence Project, and I know you’ll find it fascinating.

Additional Information

Banking Under Siege: The Secrets To Digital Success In Financial Services

Introducing The Global Workforce Intelligence Project

Redesigning Jobs, Organizations, and Work

Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations (Best-seller on Amazon)

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Josh BersinBy Josh Bersin