Effective skills-focussed organisations can create a workforce with strong, multi-faceted capabilities, but this can all be undermined if we don’t use inclusive processes along the way.

It’s one thing to work out the skills your organisation needs, but how do you inclusively develop them, supporting minority groups to progress & create a truly resilient workforce

In this episode, James is joined by fellow Capita consultant Justice Onwuka and Amp Up Your Voice Flounder & CEO Johanne Penny to discuss this.

They explore how creating a psychologically safe environment fosters adaptability and greater performance, the importance of cultural competence, and the need for effective feedback loops.

The conversation also highlights the distinction between mentorship and sponsorship in talent development, emphasizing the necessity of investing in diversity and inclusion to retain and attract talent.