In our final episode of the season we talk to twin brothers Jack Trew (Klarna) and Louis Trew (Enviral) who have both found themselves working within sustainability in their design practice. We discuss what drew them into the field and how they are able to keep motivated and feel an impact with their design. From the dual perspectives of in-house and agency, we get into when is the best moment in a user journey to affect behaviour and ponder whether guilt is an effective/ethical motivator in changing user habits.

Descender is hosted by Melanie Löff-Bird, and produced by Francesco Cutolo, Minna Engelmark, Anushae Hussain, Jonatan Andersson, Rachel Rosenson and Melanie Löff-Bird. This podcast is brought to you by the design team at Klarna.

Have thoughts you want to share with the team about this season?

Get in touch with us via email at [email protected], on Twitter @KlarnaDescender or Instagram @klarna.design