What is your reaction when someone confronts you with negative feedback on your performance or your team? Not during a review or performance assessment but out of the blue?

This week Kim discusses with Fulyana a recent incident where she was given unexpected negative feedback in an open environment (not an office). Together they explore how Kim handled the interaction and her reactions with Fulyana relaying what she has learned about the methods she uses in these situations.

Further down are the links to Ben Baker’s podcasts Kim mentions in this episode.

Ben Baker Part 1

Ben Baker Part 2