What does it take to develop talent to become the next generation of business leaders? Karen Kaplan, the current Chairman and CEO of Hill Holiday, is certainly in a position to provide answers. She joined the company as a receptionist, to save money for law school. Three decades later, she's had just about every job there is to have at an agency, gaining valuable insight into how to approach each business challenge with a fresh perspective. In this episode, Karen shares stories from her career with Melissa Rancourt and explore how she built an executive team of over half women, what it's like to be one of the few female agency chairmen in the country and more.