Very few of us were prepared for a global pandemic, and we had to do some damage control during the last 18 months. Going forward, how do businesses ensure they are crisis-proof for the future?
Currently, we need to do two things:
Make up for missteps in customer experience
Reevaluate your current strategy and return to a long-term communications plan.
Very few of us were prepared for a global pandemic, and we had to do some damage control during the last 18 months. Going forward, how do businesses ensure they are crisis-proof for the future?
Currently, we need to do two things:
Make up for missteps in customer experience
Reevaluate your current strategy and return to a long-term communications plan.