Perhaps it’s time for the NHS to focus employees on becoming better localised problem solvers who can work on existing real-world issues that staff and patients face every day? 

Thanks to Wendy Lansdown for providing this link to the health system of Costa Rica that I discuss at the end of the episode. 

This episode is also available as a blog post: http://paulitaylor.com/2021/08/20/how-do-you-solve-a-problem-like-the-nhs/