Can processes help growth? Should you set the systems up when you start the business or further down the line? How often should you review your systems? OBS Host Zoe Hanson is joined by OBS Members, Operations Architect, Frederike Harms and Hannah Wallis, Management Consultant from Hantec Systems to answer these questions.

Plus we hear from Membership Manager, Sara Merriman on whats happening at Old Bond Store during the festive seaon of December.

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