first, ITIL 4 enables you to have more holistic thinking. ITIL 4 moves away from siloed thinking and encourages leaders to consider the "Four Dimensions of Service Management." These dimensions - Organizations and People, Information and Technology, Partners and Suppliers, and Value Streams and Processes - help you see the big picture and make decisions that benefit the entire ecosystem.

Second, ITIL 4 will help you lead with agility and adaptability. The IT landscape is constantly evolving. ITIL 4 emphasizes the importance of being flexible and responsive to change. As a leader, you can foster an agile environment where teams can quickly adapt to new technologies and market demands.

Third, ITIL 4 facilitates and encourages collaboration. Gone are the days of the lone wolf leader. ITIL 4 highlights the importance of collaboration across teams and departments. By fostering a collaborative culture, you can leverage the diverse expertise within your organization and achieve better outcomes.

Fouth, ITIL 4 emphasizes adopting a customer-centric approach and it inspires you to do the same. ITIL 4 focuses on the importance of aligning IT services with customer needs. As a leader, you can ensure your team focuses on delivering value to customers and meeting their expectations.

What is a leader without the ability to innovate and invest in continuous improvement? Fifth, this is what ITIL 4 helps you achieve. ITIL 4 encourages a culture of continuous improvement. As a leader, you can create an environment where innovation is encouraged, and lessons learned are used to constantly improve processes and services.

These are just some of the ways that the concepts and frameworks of ITIL 4 can help you be a better leader. When you get down to implementing it, the possibilities will be endless.