How Effective Lean Leaders Model the Way With Danielle Hinz

We have a great line up for this episode of the Just-In-Time Cafe Podcast! For Today’s Special we’ve got Tracy’s interview with Danielle Hinz, the Chief Procurement Officer for King County, Washington.

She’s leaving government for Amazon, but rest assured, she’ll keep using Lean Six Sigma to help government! For “Survey Says” We’ll look at the results of our latest poll to find out the best ways to make time for process improvement, and then we’ll launch our new poll to understand the hurdles involved with completing online training. We’ll cover a school district in Racine, Wisconsin where they use Lean Six Sigma to get better classroom results, and Tracy and Elisabeth just wrote a book! Lots to discuss today!

Also Listen On:

Timeline

* 2:00 Survey Says

* 5:32 In the News

* Racine Unified School District Gets Top-Level Commitment With Lean Six Sigma Initiative

* 6:42 Book Announcement

* The Problem-Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey

* 8:22 Coupon Code

* Special coupon code for all of our awesome listeners: 20% discount on all of our online training!

* 9:44 Today’s Special

* Interview with Danielle Hinz

* 35:07 This Just In

* Success Story: Reducing Classroom Incidents by 50% With Lesley Guertin

* Webinar: 5 Ways to Ensure Yellow Belts Apply Their Skills After Certification

Podcast Transcript

“One thing that I did and think is really important when I came in, I met one-on-one with every employee just to get to know them a little bit and then I did my own process walks with employees, but I could see the way that they were working. And I think that for me, that really opened my eyes about how our folks are working because even though I’ve been in procurement for a long time, everyone’s process is slightly different and to see what that is with my own eyes really helped. And I think it just shows respect for the employees as well and give them the opportunity to show me the work that they do and just seeing how proud they are of how they serve our customers every day.” – Danielle Hinz

Tracy O’Rourke: Hi, everyone. I’m Tracy O’Rourke.

Elisabeth Swan: And I’m Elisabeth Swan.

Tracy O’Rourke: And we are from GoLeanSixSigma.com and you’re listening to the Just-In-Time Café Podcast where we bring you fabulous apps, polls, news, books, and people so you can build your problem-solving muscles.

Elisabeth Swan: I think we should set up a coffee kanban.

Tracy O’Rourke: How would that work?

Elisabeth Swan: So as soon as you finished one cup,