How We Work

How Ericsson Is Creating Belonging in a Changing World


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Ericsson has undergone many changes throughout the years, many of which MajBritt has been able to witness and participate in firsthand. They talk about what changes have been caused by Covid – and what may have happened anyway.
At Ericsson, people are asking questions about how to build culture and trust, how to create belonging and have purpose, and how technology will foster new ways of working. MajBritt believes we need to provide the space for innovation, creativity and collaboration – but where people are able to focus and reflect, and be able to delivery product and services to the best of their abilities. This isn’t possible if organizations try to drive change and culture from the top down
Derek adds that looking at how people have organized themselves within workplaces – there’s a network effect in how people work together, but many HR processes don’t reflect that.
Covid has sped up the many of the long-term plans Ericsson has – one example is the importance of wellness – but also learning, using the digital tools available to help teams and individuals develop. Connection is an important issue both at WorkHuman and Ericsson, and MajBritt shares what the company is doing to foster it in this new environment – and shares a particularly meaningful example of how the community responded to the recent explosion in Beirut.
Derek and MajBritt go on to talk about the predictions of just how long it is going to take to achieve gender balance and economic gender balance to be achieved globally. Ericsson is making strong moves towards making this a reality as soon as possible – diversity and inclusion is a company wide priority from the culture to the specific policies and practices created to promote it. MajBritt says that being intentional about your diversity agenda as an organization is one of the most important things you can do.
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How We WorkBy Workhuman

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