This podcast is about FOUNT, a company that uses AI and "work mining" to optimize work processes and reduce "work friction." FOUNT's platform identifies inefficiencies and frustrations in employees' daily tasks, helping companies save money while improving employee satisfaction. The company's approach gives employees ownership of their work and focuses on key moments that impact engagement and productivity. FOUNT's founders developed a unique "moment-centric" method to collect data at critical points in an employee's workflow, rather than relying on generic surveys. The podcast highlights how FOUNT's platform can lead to significant cost savings and improved employee morale, as demonstrated by a case study of a health insurance company that saved $13.4 million in just 9 months.