In this episode, hosts Jayanth and Leslie sit down with Mr. Vijay Balakrishnan, Executive Vice President - Chief Digital & Information Officer at Godrej Enterprises Group, to explore how AI and digital transformation are reshaping manufacturing, supply chain, and customer experience.

From cloud-first strategies and AI-powered supply chains to intelligent call center automation, Mr. Balakrishnan shares insights on how Godrej is leveraging Gen AI, IoT, and digital twin technology to drive efficiency, enhance decision-making, and improve customer satisfaction.

Tune in to understand how AI is moving beyond the hype and transforming businesses—one process at a time.