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How Good Governance Leads To Great Care
In this episode, Michael and Sue Sheath, former Director of Regulation and Quality Improvement at Barchester Healthcare, explore the emotional realities of Social Care, the pressures Providers face, and what quality care truly looks like behind the scenes.
They unpack:
- Why moving into care is such an emotional decision for families, and why honesty, trust and communication matter from the very beginning.
- How governance and compliance should support person-centered care, rather than become a “tick-box exercise.”
- What families should look, listen to and feel for when visiting a care home for the first time.
- How large Providers maintain quality and consistency across hundreds of services.
- Why care home managers are under more pressure than ever.
- The challenge of attracting and retaining the right people, and why compassion can’t simply be trained.
- Whether the current relationship between the NHS and Social Care is fit for purpose, and what reform could look like.
This episode offers a thoughtful look at the realities of delivering high-quality care at scale, while never losing sight of the people at the heart of the sector.
If you found this episode helpful, please leave a review and share it with your network.
Let’s continue the conversation on LinkedIn 👇
🔗 / michaelzbutcher
🔗 / sue-sheath-0380892b
#socialcare #carehomesuk #healthandsocialcare #carehomes
“Welcome to Social Care” is a go-to resource for anyone starting a journey in Social Care. You may be seeking care for yourself or a relative, or you may be starting a career in the sector. Whichever the case, “Welcome to Social Care” is designed for you.
Hosted by Michael Butcher, this series dives into the realities of Social Care in England, unpacking questions that you may have, but also providing the inner secrets that Providers want you to know. Connect with Michael Butcher on LinkedIn and join the conversation.
If you found this episode helpful, please leave a review and share it with your network.
Hosted on Acast. See acast.com/privacy for more information.
View all episodes
By Michael ButcherIn this episode, Michael and Sue Sheath, former Director of Regulation and Quality Improvement at Barchester Healthcare, explore the emotional realities of Social Care, the pressures Providers face, and what quality care truly looks like behind the scenes.
They unpack:
- Why moving into care is such an emotional decision for families, and why honesty, trust and communication matter from the very beginning.
- How governance and compliance should support person-centered care, rather than become a “tick-box exercise.”
- What families should look, listen to and feel for when visiting a care home for the first time.
- How large Providers maintain quality and consistency across hundreds of services.
- Why care home managers are under more pressure than ever.
- The challenge of attracting and retaining the right people, and why compassion can’t simply be trained.
- Whether the current relationship between the NHS and Social Care is fit for purpose, and what reform could look like.
This episode offers a thoughtful look at the realities of delivering high-quality care at scale, while never losing sight of the people at the heart of the sector.
If you found this episode helpful, please leave a review and share it with your network.
Let’s continue the conversation on LinkedIn 👇
🔗 / michaelzbutcher
🔗 / sue-sheath-0380892b
#socialcare #carehomesuk #healthandsocialcare #carehomes
“Welcome to Social Care” is a go-to resource for anyone starting a journey in Social Care. You may be seeking care for yourself or a relative, or you may be starting a career in the sector. Whichever the case, “Welcome to Social Care” is designed for you.
Hosted by Michael Butcher, this series dives into the realities of Social Care in England, unpacking questions that you may have, but also providing the inner secrets that Providers want you to know. Connect with Michael Butcher on LinkedIn and join the conversation.
If you found this episode helpful, please leave a review and share it with your network.
Hosted on Acast. See acast.com/privacy for more information.