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How Great Leaders Communicate Care: The First Call Test | Ace Charafeddine
Most professionals spend 80 percent of their workday communicating, and almost none have a system for getting better at it. This is the leadership communication conversation that started Conversations That Count.
Ace Charafeddine is the founder of Acez Academy, owner of his own mortgage brokerage, and author of 10 Keys of Leadership. He has trained communication and sales leadership teams across the country.
In this conversation you'll learn:
- How to audit your flow state and rebuild it through inputs (sleep, food, conversations, environment)
- The communication move that earns trust before you have the right to coach
- The First Call Test: a simple leadership communication question that tells you whether your team actually trusts you
Plus the slot machine framework for making professional development goals impossible to ignore, the four archetypes for making hard leadership decisions, and the unconditional door policy that makes mentees run through walls for you.
This is the first ever episode of Conversations That Count, finally pulled from the vault. At the time of the recording Ace was at Rocket Mortgage. He has since launched Acez Academy and his own brokerage.
Try This Tomorrow: Ask yourself which of your team members would call you first if they proposed, got a job offer, or had a baby. If you can name three with confidence, you are leading. If you cannot, the gap is your next month of work.
Get the free Communication Playbook: https://ctcpodcast.media/free-playbook
CONNECT WITH CTC:
Website: https://ctcpodcast.media
Apple Podcasts: https://podcasts.apple.com/us/podcast/conversations-that-count/id1891772224
Spotify: https://open.spotify.com/show/3J6lZ10GvK07qCv3aQxnkR
LinkedIn: https://linkedin.com/in/davidshaft
Linktree: https://linktr.ee/davidshaft
FOLLOW ACE:
Website: https://acezacademy.com
LinkedIn: https://www.linkedin.com/in/ali-charafeddine-0787264a/
Acez Academy on YouTube: https://www.youtube.com/@AcezAcademy
Acez Academy on Instagram: https://www.instagram.com/theacezacademy/
Follow Conversations That Count on Spotify and Apple Podcasts so you never miss an episode.
- (00:00) - Hook
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By David ShaftMost professionals spend 80 percent of their workday communicating, and almost none have a system for getting better at it. This is the leadership communication conversation that started Conversations That Count.
Ace Charafeddine is the founder of Acez Academy, owner of his own mortgage brokerage, and author of 10 Keys of Leadership. He has trained communication and sales leadership teams across the country.
In this conversation you'll learn:
- How to audit your flow state and rebuild it through inputs (sleep, food, conversations, environment)
- The communication move that earns trust before you have the right to coach
- The First Call Test: a simple leadership communication question that tells you whether your team actually trusts you
Plus the slot machine framework for making professional development goals impossible to ignore, the four archetypes for making hard leadership decisions, and the unconditional door policy that makes mentees run through walls for you.
This is the first ever episode of Conversations That Count, finally pulled from the vault. At the time of the recording Ace was at Rocket Mortgage. He has since launched Acez Academy and his own brokerage.
Try This Tomorrow: Ask yourself which of your team members would call you first if they proposed, got a job offer, or had a baby. If you can name three with confidence, you are leading. If you cannot, the gap is your next month of work.
Get the free Communication Playbook: https://ctcpodcast.media/free-playbook
CONNECT WITH CTC:
Website: https://ctcpodcast.media
Apple Podcasts: https://podcasts.apple.com/us/podcast/conversations-that-count/id1891772224
Spotify: https://open.spotify.com/show/3J6lZ10GvK07qCv3aQxnkR
LinkedIn: https://linkedin.com/in/davidshaft
Linktree: https://linktr.ee/davidshaft
FOLLOW ACE:
Website: https://acezacademy.com
LinkedIn: https://www.linkedin.com/in/ali-charafeddine-0787264a/
Acez Academy on YouTube: https://www.youtube.com/@AcezAcademy
Acez Academy on Instagram: https://www.instagram.com/theacezacademy/
Follow Conversations That Count on Spotify and Apple Podcasts so you never miss an episode.
- (00:00) - Hook