Chalk and Code

How Hands-On Learning at NCLab Achieves Nearly 100 Percent Program Completion


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In this episode of Chalk and Code, host Jennilee Bertrand sits down with Leonard Lafrance, President and CEO of NCLab, a Nevada-based company rethinking online vocational education for data analysts, Python programmers, and automation technicians. At a time when most online courses struggle with single-digit completion rates, NCLab stands out with nearly 100% learner completion and graduates who are genuinely job-ready.


Leonard shares how his background in software and entrepreneurship revealed a critical gap between credentials and real skills, and why traditional lecture-based learning often fails learners. At NCLab, he champions a radically different approach grounded in learning by doing real-time feedback, and gamified progression that builds confidence one skill at a time.


If you’re curious about why most online learning doesn’t stick, how vocational education can close the workforce readiness gap, and what it truly means to prepare people for work in a rapidly changing economy, this conversation is a must-listen.


Key Moments


02:51 Principles behind long-term learner motivation


05:33 "Active Learning Over Passive Consumption"


07:36 "Challenges of Online Learning"


12:52 "AI-Assisted Problem-Solving Approach"


14:19 "Scalable Online Training Empowering Women"


19:59 "Gamified Learning and Engagement"


21:10 "Transformative Learning System Petitioned"


24:04 "Employment Readiness Assessment Tool"


Why You’ll Love This Episode


This episode challenges long-held assumptions about online learning and workforce preparation. You’ll hear how Leonard Lafrance has built a model that prioritizes skill mastery over seat time, and why confidence, feedback, and perseverance matter more than lectures or credentials alone.


Leonard also shares:

  • Why completion rates skyrocket when learning feels like problem-solving, not studying
  • How gamification and real-time feedback change learner mindset
  • What employers actually look for beyond resumes and degrees
  • Why vocational education is becoming central to the future of work


Connect with Leonard Lafrance

LinkedIn: https://www.linkedin.com/in/leonard-lafrance-710349b5
Website: https://nclab.com


Connect with Us

Company’s LinkedIn: https://www.linkedin.com/company/flexion-inc
Company Website: https://flexion.us/ 


If this conversation sparked a new idea or challenged your assumptions, share this episode with a colleague and subscribe for more thoughtful discussions at the intersection of learning, leadership, and educational technology.


Join us next time on Chalk and Code, where the science of learning meets modern technology.

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Chalk and CodeBy Flexion