<p>It's been over a year since most of us have been able to step foot in a pub. Yet, Heineken has been able to leverage their CX program to stay in touch with bar owners and even grow their footprint. We're talking with Stefan Visser, Lead VoC program & Scrum Master CX @ Heineken to see just how they did it.</p>

It's been over a year since most of us have been able to step foot in a pub. Yet, Heineken has been able to leverage their CX program to stay in touch with bar owners and even grow their footprint. We're talking with Stefan Visser, Lead VoC program & Scrum Master CX @ Heineken to see just how they did it.

<p>It's been over a year since most of us have been able to step foot in a pub. Yet, Heineken has been able to leverage their CX program to stay in touch with bar owners and even grow their footprint. We're talking with Stefan Visser, Lead VoC program &amp; Scrum Master CX @ Heineken to see just how they did it.</p>

How Heineken Leveraged CX to Grow When Bars were Shut Down

Join the host of the Account Experience Podcast, Adam Dorrell, CEO & Co-Founder of CustomerGauge,  as he explores how some of the world’s top brands in Consumer Packaged Goods (CPG) are listening to B2B channel feedback in real-time using Net Promoter Score and arming their front-line sales teams to grow revenue and market share.

Business

Join the host of the Account Experience Podcast, Adam Dorrell, CEO & Co-Founder of CustomerGauge, as he explores how some of the world’s top brands in Consumer Packaged Goods (CPG) are listening to B2B channel feedback in real-time using Net Promoter Score and arming their front-line sales teams to grow revenue and market share.

Join the host of the Account Experience Podcast, Adam Dorrell, CEO &amp; Co-Founder of CustomerGauge,  as he explores how some of the world’s top brands in Consumer Packaged Goods (CPG) are listening to B2B channel feedback in real-time using Net Promoter Score and arming their front-line sales teams to grow revenue and market share.

Share How Heineken Leveraged CX to Grow When Bars were Shut Down

Sign up to save your podcasts

How Heineken Leveraged CX to Grow When Bars were Shut Down

How Heineken Leveraged CX to Grow When Bars were Shut Down