Few industries have suffered as much as the hospitality industry during the COVID-19 pandemic. In this episode, Dr. Marie Gould Harper talks to Cara Dipietro, area General Manager of the Fairfield Inn & Suites in White Marsh, Maryland. Learn about the impacts to the hotel industry during 2020 and creative ways that hotels are attracting customers through packages like day use rates where families can get away for short periods of time. Also learn how important it is for hospitality leaders to motivate and engage employees during this extremely challenging time.

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