Ilenia Herrera Lutz, Global Director of Talent Acquisition at Duck Creek Technologies, discusses the critical role of HR in scaling and transforming companies. She highlights HR’s ability to adapt strategies, nurture resilient cultures, and act as a strategic partner during challenges like the COVID-19 pandemic and digital transformation.

Ilenia emphasizes how a strong employee experience drives innovation and attracts top talent while aligning capabilities with company goals. She also explores proactive HR leadership strategies, fostering shared vision among leaders, and evolving HR practices to sustain organizational growth.